Privacy Policy

At Ceylon Adventure Sports – Kitulgala, we are committed to protecting theprivacy and security of our customers’ personal information. This PrivacyPolicy explains how we collect, use, and safeguard your data when you visit our website or make a booking. By using our website and services, you agree to the practices described in this policy.

Information We Collect

When you interact with our website or services, we may collect the followinginformation:

  • Personal identification information such as your name, email address, phone number, and emergency contact details provided voluntarily during booking or inquiries.
  • Payment and billing information necessary to process your bookings, which is securely handled by trusted third-party payment processors.
  • Browsing information including IP address, browser type, and device data collected automatically through cookies and similar technologies.

Use of Information

We use your information to:

  • Process and confirm your bookings, including communication about your trip details.
  • Provide customer support and respond to your questions or requests. Personalize your experience by offering relevant updates, promotions, or safety information.
  • Improve our website, services, and adventure programs based on feedback andbrowsing behavior.
  • Detect and prevent fraudulent or unauthorized activity.

Information Sharing

Your privacy is important to us. We do not sell or trade your personal data. We may share your information only in these cases:

  • Trusted service providers who help operate our website, process payments, ordeliver services. They are contractually obligated to keep your data secure.
  • Legal compliance when required by law or valid legal requests.

Data Security

We implement industry-standard measures to protect your data from unauthorized access or disclosure. However, no internet transmission or storage method is fully secure. Please use caution when sharing personal information online.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyze sitetraffic, and understand preferences. You may disable cookies in your browser settings, but some features may be affected.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be postedon this page with an updated “last updated” date. Please review this policy periodically.

Contact Us

For inquiries related to bookings or rescheduling, please contact us:

📧 Email: [email protected]

🌐 Website: www.ceylonadventure.com